HCLTech is hiring for Inside Sales Manager jobs in Noida. The role focuses on daily outreach and account research. You will support enterprise clients in the US and UK

Job Description

HCLTech is hiring for Inside Sales role across levels –

Title: Inside Sales — Manager and Lead (two positions)

Role: Manager and Lead for Inside Sales / Demand Generation

Employment Type: Full-Time

Work Mode: Hybrid, as per company policy

Manager Experience: 8–10 years

Lead Experience: 3–5 years

Working Hours: Shifts scheduled within 11:00 AM to 11:00 PM IST

Team: Marketing serving enterprise clients in the USA and UKI

Department: Marketing / Demand Generation

Location: Noida

What responsibilities will you have?

• Build a target list of US and UK companies to reach out to — figuring out the right customer types, tracking specific target companies, keeping do-not-contact lists updated, and creating clean contact lists using tools like LinkedIn, Apollo, OrbitShift, and Draup
• Run outreach campaigns across email, LinkedIn, calls, and events, and assess which responses are genuinely promising leads
• Support marketing and events teams with local, regional, and global events to generate and build interest from leads
• Research target companies and prepare insights that help the sales team open new accounts and grow existing ones — things like company profiles, current vendors, leadership priorities, and new opportunities
• Hand off good leads to the sales team with a clear summary and a scheduled intro call, and keep records accurate in our CRM system
• Work closely with sales, marketing, and other teams as the main point of contact for research and lead generation

Depending on the position you join, your responsibilities will also include, but are not limited to:

 Manager – Inside Sales (8–10 years experience)

• Own the overall sales and lead generation plan for our enterprise clients — yearly/quarterly plans, campaign schedules, and lead targets
• Manage, coach, and grow the team (starting with the Lead) — set targets, run weekly reviews, and coach on calls/emails
• Own the tools, data quality, and regular reporting — tracking outreach numbers, response rates, meetings held, and how many leads convert
• Work with marketing on content, email sequences, webinars, and event follow-ups; manage outside vendors and their contracts/quality
• Make sure the team follows data privacy laws (GDPR, CAN-SPAM, UK PECR)
• This is a hands-on leadership role — you’ll set the process and personally work on the biggest accounts

Lead – Inside Sales (3–5 years experience)

• Do daily outreach via email, LinkedIn, and phone to assigned companies, hitting activity and meeting targets
• Research assigned companies and prepare summaries — covering their business, priorities, tech systems, current vendors, and key decision-makers
• Write and personalize outreach messages, follow up consistently, and support event/webinar follow-ups
• Track your own weekly performance — outreach, responses, meetings booked, and leads accepted by sales

What you’ll need:

For Manager:

8–10 years in inside sales, lead generation, or business development, including at least 5 years in IT services/consulting, and experience managing a small team (1–3 people)

For Lead:

3–5 years in inside sales, lead generation, or market research, including at least 2 years in IT services, with a solid track record of hitting monthly targets

Both roles need:

• Proven experience generating quality leads for US and/or UK markets
• Good understanding of how large companies make purchasing decisions — longer timelines, multiple decision-makers, formal processes — and knowledge of IT services (cloud, data, AI, cybersecurity, etc.)
• Hands-on experience with LinkedIn Sales Navigator, Apollo, and tools like OrbitShift, Draup, ZoomInfo, or Lusha
• Strong research skills and advanced Excel/PowerPoint skills (Power BI is a bonus)
• Comfortable using AI tools for research and outreach — but knowing when not to blindly trust them
• Fluent English with strong written and spoken communication — confident enough to speak with senior executives
• Extremely detail-oriented, fast-moving, and able to work independently in a diverse, global company
• Able to work North American/European hours (shifts between 11 AM – 11 PM IST) from our Noida office, following our hybrid policy

Education:

A bachelor’s degree in Business, Marketing, Engineering, or similar. An MBA is preferred for the Manager role and a bonus for the Lead role.