Software Engineering Specialist – ServiceNow Developer

Job Description

Software Engineering Specialist – (Service Now Developer)

Why BT?

We’ve always been an organization with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers – those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.
Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.
Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

Responsibilities:

Delivers the engineering strategy in ensuring the engineering organization’s ability to deliver high quality on time and on budget and implementing means of bringing measurability as well as predictability to the engineering organization’s capabilities
Executes complex technical decisions, technology choices and architecture for a wide range of high-performance products, capabilities, and platforms, effectively balancing short-term impact with long-term transformation
Resolves complex and strategic issues using advanced technical knowledge, across wider industry and/or specific sectors, and develops bespoke or leading edge, technically complex solutions (e.g., relating to new, un-tested technology and/or large-scale impact of products)
Executes and contributes to the development of the ambitious and compelling technical roadmap to meet the needs of the business, engineering team, and partner teams
Executes engineering and operational excellence initiatives, implementing metrics and process for regular assessment and improvement
Drives an engineering culture that fosters innovation and creativity while delivering high quality products with predictability and reliability
Writes, tests and reviews code , refining and rewriting as necessary independently and communicates to engineering professionals and colleagues involved in the project
Solves complex and escalated aspects of a project, p erforming coding, debugging, testing

and

troubleshooting

when necessary
Plays a positive contributor role in the software engineering organization, implementing the technical vision and the pursuit of innovations regarding new technologies, platforms and applications
Evaluates, implements and maintains high-quality tools and complex automation processes to support continuous delivery and developer productivity
Implements new architectures, standards, and methods for large-scale enterprise systems
Researches, designs and writes new software and performs deep dive data analysis, to identify issues and implement ways to improve working processes within the area of software engineering responsibility, such as avoiding and reducing technical debt

Skills:

Business acumen: Knowledgeable in business strategy and the drivers of organizational performance, including people drivers of performance and financial literacy (e.g. business KPIs, business cases)
Lead as the main technical specialist, collaborating with colleagues, stakeholders, and partners to align designs with Solution Design Authority principles
Manage risks, and dependencies for new business opportunities and colleague requests
Exceptional communication and interpersonal skills, with a focus on building positive relationships with colleagues and stakeholders
Bachelor’s degree in Information Technology, Computer Science, or a related field; preferred.
Experience of building solutions on Virtual Agents
Excellent problem-solving skills and the ability to analyze complex technical issues.
Strong communication and interpersonal skills for effective collaboration with diverse teams.
Knowledge of emerging technologies and the

ServiceNow roadmap

to develop and deliver innovative digital solutions
Experience
Proven experience in identifying, evaluating, and developing effective procedures and systems requirements that meet business requirements.
Experience in building applications from scratch.
Experience in working with

ServiceNow platform, notably the ITSM, HRSD and SecOps products; Agile tools like JIRA, Confluence etc.
Experience of identifying risks, impact, mitigation, and problem-solving in enterprise network solutions.
Demonstrable ability in identifying growth opportunities and developing actionable strategies with measurable business impact.
Proven experience in IT, with at least 3 years in a supervisory or managerial capacity

Experience : 7+Years Overall
Notice Period: 1 months or Serving Notice is highly preferable.