Job Overview
We are hiring a Customer Care Executive who is passionate about delivering excellent customer service and building strong customer relationships. The ideal candidate will handle customer interactions professionally, resolve issues efficiently, and ensure a positive customer experience across all touchpoints.
Additional Information
| Company | RR Group of Business Solutions |
| Location | Pan India |
| Experience | No Required |
| Salary | Not Disclosed |
| Working Days | 5 Days |
| Job Type | In Office |
| Qualification | Bachelor’s degree |
| Skill | Excellent verbal and written communication skills |
| Knowledge | Customer-focused mindset with attention to detail |
Key Responsibilities
– Handle customer inquiries & provide accurate information about products and services
nal systems and databases
– Resolve customer complaints & concerns in a timely and efficient manner
– Maintain detailed and accurate records of customer interactions & transactions
– Process customer orders, applications, forms, & service requests
– Identify priority issues and escalate them to the appropriate department when required
– Follow established communication procedures, policies, & service guidelines
– Collect customer feedback & share insights with the team to improve service quality
– Assist in training and supporting new customer care team members
– Ensure high levels of customer satisfaction through professional support
– Contribute to team goals and assist with related tasks as needed
Skills & Qualifications
– Excellent verbal & written communication skills
– Strong interpersonal abilities to build rapport with customers
– Effective problem-solving and conflict-resolution skills
– Customer-focused mindset with attention to detail
– Ability to manage multiple tasks efficiently
– Professional attitude and willingness to work collaboratively
Why Apply?
– Opportunity to build a career in customer support and client services
– Gain hands-on experience in customer relationship management
– Work in a structured and professional environment
– Suitable for both freshers and experienced candidates
