CRM, Marketing & Sales Manager

🏢 Snoot
in Marketing
Full Time
Kondapur
October 14, 2024

Job Overview

  • Date Posted
    October 14, 2024
  • Location
    Kondapur
  • Expiration date
    --

Job Description

About Snoot:

Snoot is a modern startup offering Veterinary Care, Grooming on Wheels, Pet Essentials, and Medicine delivery. We blend innovation with a passion for pets to deliver exceptional experiences to pet parents. Our culture is collaborative, transparent, and driven by a love for animals. We are located in

Hyderabad.

Job Description:

We are looking for a dynamic

CRM,

Marketing & Sales

Manager

to manage our customer relationships, marketing strategies, and sales processes. You will implement and optimize

Zoho CRM , leverage the

WhatsApp API

and Bots, and develop strategies that drive customer retention and growth.

Key Responsibilities:

CRM Management:
Oversee the implementation and daily use of

Zoho CRM

to centralize customer data across all services.
Use automation tools like the

WhatsApp API

and Bots to enhance customer interactions and experience.

Sales & Marketing:
Develop and execute data-driven marketing and sales strategies.
Design targeted campaigns to engage and retain pet parents, utilizing CRM tools, email, and social media.
Work cross-functionally with teams to deliver consistent customer experiences.

Customer Retention & Growth:
Build loyalty programs, personalized offers, and re-engagement campaigns.
Analyze customer data to improve service offerings and identify new growth opportunities.

Qualifications:

3+ years of experience in CRM management, marketing, or sales

in e-commerce or the service industry.
Proficient in

Zoho CRM

and

WhatsApp API

with experience using Bots.
Strong understanding of CRM integration with marketing tools and customer retention strategies.
Passionate about pets

with the ability to understand pet parents’ needs.
Self-starter who thrives in a fast-paced startup environment.
Fluent in English Telugu and Hindi.

Why Join Us?

Be part of a fast-growing, pet-focused startup.
Shape CRM and marketing strategies that make a direct impact.
Work in a pet-friendly, collaborative, and innovative environment.